Shipping and Delivery
How much is shipping? USA: No matter where you are in the US, shipping is $3.00 for USPS First Class Mail. Orders over $50.00 ship free!
I'm in the UK! Shipping is calculated by the carrier and rates are based on the service level. HOWEVER! if you spend over $50, shipping is free! Yay!
Everywhere else!: Shipping is calculated at checkout.
A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattly is not responsible for any fees or tariffs.
Can I expedite my order?For domestic orders we offer USPS Priority shipping (2–3 business days) for $10. For international orders we offer USPS Priority shipping - rates are calculated at checkout. Please note shipping times are estimates. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside the control of Tattly.
I placed an order! When will I get it?Once an order is placed, we typically ship it from our Brooklyn office as soon as possible. It may take up to 3 business days. For domestic orders, USPS delivers shipments in 2-6 business days. For international orders, USPS shipments may take up to 15-20 business days.
I haven’t received my order yet. What’s going on?If you are in the US and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 20 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience! A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Tattly is not responsible for any fees or tariffs.
Wait a second, didn't you use to offer free shipping? For 4 years, we proudly covered the costs for US shipping and $2 for international. While we wish we could continue this method, our growing business has started to include a low-rate shipping fee for each order as of July 2015. We hope you understand and appreciate the support! We suggest stocking up to sleeve up and getting free shipping with an order of $50 or more!